Shipping policy

Shipping Policy

Last updated: September 2026

At Sprinkled with Grace, we believe your thoughtful gift should arrive safely, beautifully, and on time. 🎁💕

Delivery Across South Africa

We offer delivery nationwide across South Africa.

Orders are generally delivered within 3–5 working days after your order has been processed and dispatched.

Please note that delivery times may vary depending on your location, courier availability, public holidays, weekends, or unforeseen courier delays.

Order Processing

Orders are carefully prepared and packed with love before being handed over to our courier partner.

Please allow 1–2 working days for order processing before your parcel is dispatched.

You will receive your order and delivery information once your order has been processed.

Delivery Address

Please make sure your delivery address, contact number, and other order details are correct when placing your order.

Sprinkled with Grace cannot be held responsible for delays or additional delivery costs resulting from incorrect or incomplete information supplied at checkout.

Courier Delays

Once your order has been handed over to the courier, delivery is managed by the courier service.

While we work with trusted delivery partners, delays can occasionally occur due to weather, high-volume periods, public holidays, incorrect addresses, or circumstances outside our control.

If your order appears to be delayed, please contact us and we will gladly assist you in following up with the courier.

Damaged Parcels

We carefully package every order before dispatch.

If your parcel arrives visibly damaged, please contact us as soon as possible and provide photographs of the packaging and the item received so that we can assist you.